Privacy Policy Commitment Statement

Your privacy matters. Learn how we manage and protect your data.

Introduction and Scope

tolvenarqis’s privacy policy applies to all visitors, backers, and founders engaging with our Australian crowdfunding platform. We are committed to handling your information responsibly and in line with applicable privacy regulations.

This policy explains what personal and non-personal data we collect, how we use it, your rights, and the security measures we employ to keep your information safe.

Information We Collect

We collect information you provide directly and data gathered automatically through platform use. This may include contact details, platform interactions, and technical information.

Information You Provide

  • • Details submitted when creating or updating your user profile.
  • • Information included in campaign applications or support requests.
  • • Messages sent to founders, backers, or platform support.
  • • Feedback or surveys completed on the platform.
  • • Other correspondence sent to tolvenarqis’s support team.

Automatically Collected Data

  • • Device and browser details used to access the platform.
  • • Usage logs, clicks, site navigation, and other behavioural data.
  • • Cookie identifiers and session data for security and analytics.
  • • IP addresses, location data, and time of access.
  • • Technical performance or error event information.

How We Use Your Data

Your collected data helps us run the platform, enhance your experience, comply with legal obligations, and communicate important updates.

  • • To operate and maintain the tolvenarqis platform efficiently.
  • • To respond to your inquiries, requests, or support needs.
  • • To personalise campaigns or content based on interests.
  • • To perform data analysis and platform improvements.
  • • For security monitoring and technical troubleshooting.
  • • To comply with Australian legal and regulatory requirements.
  • • For occasional communication of platform changes or offers.

Our Promise: We do not sell or lease your personal data. Your privacy is safeguarded according to Australian laws and through our own strong internal policies.

Data Sharing Principles

Information is shared only with authorised personnel, service providers assisting us, or where the law requires. We strive to ensure third parties maintain adequate confidentiality standards.

Service Provider Disclosure

We use trusted vendors for technology, hosting, and support. Providers only access information to perform tasks on our behalf and must comply with privacy obligations.

Legal Requirements

We may disclose your data where Australian laws require or permit such action to ensure legal compliance.

Aggregated Data Use

Aggregated, anonymous platform usage data may be used for research or performance tracking, without identifying individuals.

Your Privacy Choices

You have access, rectification, and removal rights regarding your personal information. Contact us to manage communication preferences or request data deletion.

  • • You may request access to your stored information.
  • • Correct inaccurate or incomplete personal information.
  • • Request your personal details be deleted.
  • • Receive data in a structured, portable format.
  • • Object to certain processing activities at any time.
  • • Request restricted use of your data under specific conditions.

Email our support team for any rights-related inquiries or to exercise your privacy choices at tolvenarqis.

How We Protect Your Data

We use technical and organisational measures to keep your information secure, monitored, and protected from unauthorised access.

Technical Safeguards

  • • Data encryption during transfer and storage processes.
  • • Network monitoring to detect potential threats or breaches.
  • • Frequent technical audits and vulnerability assessments.
  • • Access control and regular password updates for all systems.

Organisational Policies

  • • Privacy training for every staff and trusted partner.
  • • Role-based access management for sensitive information.
  • • Incident handling and communication protocols in place.
  • • Review of third-party privacy compliance annually.

How Long We Store Data

Records are retained as required for business and legal reasons, then securely removed or anonymised upon expiry or written request.

  • • Account data is kept for the duration of your registration.
  • • Platform activities and interactions may be retained for analytics.
  • • Support and campaign communications archived as per policy.
  • • Transaction records stored to meet Australian obligations.
  • • Preferences saved for as long as communications remain active.

Retention periods vary. Contact us to request data deletion or further clarification.

International Data Transfers

Your data may be processed by subcontractors outside Australia. Safeguards and agreements are in place to protect information across jurisdictions.

  • • Data transfer agreements meet Australian legal requirements.
  • • Service providers outside Australia ensure adequate protection.
  • • Secure connections used for all data transfers.
  • • Regular audits to enforce compliance with privacy standards.

Cookie Use on Platform

Our website uses cookies to facilitate key features, analyse usage, and personalise experiences. You can manage cookie preferences at any time.

Types of Cookies We Use

  • • Essential for site login and access control operation.
  • • Help analyse platform performance and usage trends.
  • • Allow us to tailor experiences to your interests.
  • • Maintain platform features and remembered preferences.

Adjust or refuse non-essential cookies in your browser settings.

Policy Updates and Notice

We may update this privacy policy to align with new legal, technical, or operational needs. Updated versions will be posted on this page.

  • • Material changes communicated via website or email.
  • • Version number and effective dates are always visible.
  • • Reviewing the policy is recommended with every update.
  • • Significant updates will be highlighted where appropriate.

Ongoing use of the platform indicates acceptance of revised terms.

Contact Us About Privacy

Send privacy concerns or access requests using the contact details below.

tolvenarqis

17 Gould Road, Herston, QLD 4006 Australia

Phone: +61 7 1573 6895

Email: content@tolvenarqis.sbs

Last updated November 20, 2025

Effective as of November 20, 2025